How long does my order take to ship?

Shipping times vary based on location and chosen method. Orders typically process in 1-4 business days before the shipping carrier receives your package. You should receive an email with your tracking number once shipped. Check your order confirmation for estimated delivery. Contact support for assistance at brooksandmurphyco@gmail.com.

Do you offer international shipping? 

We do not offer international shipping at this time.

What is your return policy? 

We want you to be completely satisfied with your purchase. If you're not happy for any reason, you may return unworn, unwashed, and undamaged items within 30 days of receiving your order. Please ensure all original tags and packaging are intact. We offer a full refund to your original payment method. Return shipping costs are the responsibility of the customer. If you received a defective or damaged item, please contact our customer support within 7 days of receiving your order for assistance.

Non-Returnable Items: Sale items (unless defective or damaged), gift cards, personalized or custom-made items.

Return Process:

1. Contact Us: Please email our customer service team at brooksandmurphyco@gmail.com to initiate a return. Include your order number and the reason for the return.

2. Ship Your Item: Once your return is approved, ship the item back to us. Please ensure the package is secure to avoid any damage during transit. Customers are responsible for return shipping costs.

3. Inspection: Upon receiving your return, we will inspect the item to ensure it meets the return eligibility criteria.

4. Refunds: If your return is approved, a refund will be processed to your original method of payment within 7-10 business days. You will be notified via email once the refund has been issued.

Exchanges: If you need to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

Contact Information: For any questions or concerns regarding our return policy, please contact us at brooksandmurphyco@gmail.com.

We appreciate your business and hope to exceed your expectations with every purchase. Thank you for shopping with Brooks & Murphy!